Wordly Celebrates AI Appreciation Day 2025 — Learn More
Here are questions meeting & event organizers and AV professionals frequently ask about how Wordly works. If you have other questions, send them to us using our online Contact Form.
Wordly is an AI-powered platform that delivers real-time translation and captions for live, virtual, and hybrid events – no human interpreters needed.
Use the Wordly Portal or App to create a session. A unique session code is generated to share with speakers and attendees.
Less than 5 minutes. We also offer onboarding with our customer success team.
Wordly supports tens of thousands of users in a single session, making it ideal for large-scale events.
No downloads or accounts are needed. Attendees join via browser or QR code.
Attendees can join using a browser on any device. Presenters can use the Wordly App (iOS/Android) or access it at join.wordly.ai.
Yes, you can schedule a live demo or try it on your own today.
Share the presenter link from the Wordly Portal. No download or login is required.
Wordly is used for conferences, webinars, training sessions, corporate meetings, and more – both in-person and virtual.
Wordly supports dozens of languages and thousands of language pairs. View full list.
Yes, Wordly can understand diverse accents and dialects to accurately capture speech.
No limit. All supported languages are available in every session.
Yes, attendees can change their language at any time without leaving the session.
Yes, attendees can choose to listen or read translated content.
Wordly uses natural-sounding AI voices for a high-quality listening experience.
Yes, Wordly supports multilingual speakers and can switch automatically.
Yes, meeting hosts can switch input languages using the Presenter app in seconds, or rely on Automatic Language Switching.
Wordly provides very accurate translations and captions with close to zero lag.
Yes, you can customize a glossary with our boost, block, and replace technology to ensure acronyms, names, and technical terms are translated accurately. Glossaries can be shared with team members to collaborate on and we also offer services to help fine tune them.
Wordly uses advanced AI models, custom glossaries, and real-world testing to deliver accurate, high-quality translations.
Yes, the Presenter app supports push-to-talk which makes it easy for participants within close proximity to each other to use Wordly.
Yes, both automatic switching and manual switching are supported.
Yes, attendees can choose how they want to receive translations – text, audio, or both.
Attendees join via QR code or browser link provided by the meeting organizer.
Yes, Wordly integrates with all major video and event platforms. See partners.
Yes, SSO is supported for secure enterprise access.
Yes, onsite support is available for an additional fee to assist with event setup and management.
Yes, Wordly can be used for webinars on pre-recorded content.
Yes, Wordly can be embedded using iframe or accessed through a branded link. For more information, visit Partner Program.
Wordly only requires an internet-connected device with audio input. No special headsets or sound booths required.
Wordly connects to your AV system via audio cable and runs on a tablet or computer. You need an analog to digital converter, similar to an iRig device, to connect the audio cable into the tablet or computer.
Not necessarily. Most organizers can handle setup independently, but Wordly offers remote or onsite support if needed – as well as extensive personalized onboarding training and help guides.
Yes, we recommend a brief tech check with your AV team ahead of time.
Yes, but for best results, ensure clear audio input from microphones.
Yes, transcripts are available with or without timestamps in multiple formats, including WebVTT.
Transcripts are ready within minutes and can be downloaded from the Wordly Portal.
Yes, Wordly can generate translated versions of the transcript.
Yes, you can download transcripts in your preferred format.
Yes, they can be repurposed for recaps, videos captions, summaries, and documentation.
Yes, you can view metrics such as language selection and number of users in the Wordly Portal.
Yes, Wordly supports creating transcripts which enables you to add captions and subtitles to videos.
Yes, Wordly meets enterprise-grade security and compliance standards, including SOC 2 Type II.
No. Wordly offers live captioning in multiple languages, but not ASL or CART.
Yes, many organizers include Wordly in their DEI and accessibility communications.
Pricing depends on usage – session hours, attendee volume, and features. Contact us for a proposal.
The minimum package is 10 hours, and valid for 12 months. Try Wordly.
Yes, you can purchase a package of hours tailored to your event. Any unused hours can be applied to your future meetings or events within one year of purchase.
Yes, Wordly offers volume pricing and discounts for nonprofits, NGOs, and educational institutions. The more hours you purchase, the more you save – and you have 12 months to use them.
We offer onboarding, live support, and online help resources for every customer.
Live phone support is available 24/7.
Yes, Wordly is 100% AI-powered with no human interpreters.
Yes, Wordly has supported hundreds of events across healthcare, finance, tech, and dozens of other industries.
Yes, we work with organizations worldwide and have supported events in over 60 countries.
We’re here to help get you started. If you need support, want to book a demo, or are ready to try Wordly, contact us today.
If you're attending an event, visit our Attendee FAQs for helpful tips and answers.
Here are questions meeting and event attendees frequently ask about how Wordly works and how to join a Wordly session. If you have other questions, send them to us using our online Contact Form.
The meeting organizer will share instructions for accessing Wordly. Here's a sample of what the instructions might look like.
Scan QR Code or Go To: attend.wordly.ai/join/XX
Select a Language
Click Attend
Read Captions on your Device
Use Headset for Audio
Sample Instructions For Using Wordly
Joining Wordly During an Event
Helpful Tips
Need more help? Scroll down for FAQs on language selection, audio access, troubleshooting, and more.
Wordly is a software company that specializes in using AI to bring live translation into dozens of languages to meetings and events. Organizations use Wordly to make their meetings and events more inclusive, accessible, and engaging. Wordly has millions of users around the world and is a proven and trusted solution by companies of all sizes.
Language inclusivity means making content accessible to everyone, no matter what language they speak.
Wordly uses AI to deliver real-time translation and captions in dozens of languages – no interpreters or special equipment needed. Learn more.
No. Attendees can join instantly through a browser or by scanning a QR code.
Scan a QR code or click a link shared by the event organizer. No download or account is needed.
No, Wordly works in any browser – no app or sign-up required.
If the QR code doesn’t work, try entering the browser link directly into your device’s address bar, or ask event staff for assistance.
Yes, you can join the session at any time during the meeting or event.
Yes, just use the original link or QR code to re-enter the session.
Let the event organizer know. Wordly supports dozens of languages, but only selected ones may be enabled for your event.
A phone, tablet, or computer with internet access. A headset is recommended for audio output.
Wordly works on most modern browsers including Chrome, Safari, Edge, and Firefox.
Wordly supports dozens of languages and 3,000+ language pairs. See the full list.
Use the on-screen selector to choose your preferred language, then click Attend.
Yes, you can switch languages anytime without leaving the session.
Yes, select your preferred language to enable same-language captions.
Yes, you can enable white text on a black background in Wordly settings.
Yes, switch between word-by-word or full-phrase display in Wordly settings.
Yes, select your Yes, Wordly provides live captions which can be helpful for those who are hard of hearing or prefer to read.preferred language to enable same-language captions.
Yes, Wordly offers both audio and text translations.
Unmute the Wordly app, make sure your device isn’t on silent, and use a headset if you are seated near other attendees.
Wordly provides very accurate translations with near-instant captions. Audio output is provided after each sentence is completed.
Audio translations are provided after a sentence is completed to ensure accurate speech processing and output generation.
Transcripts are managed by the event organizer. Contact them directly to inquire.
Captions are available only during the live session unless transcripts are provided by the organizer.
Yes, Wordly is built with enterprise-grade security and privacy controls.
No personal data is required to use Wordly. You don’t need to sign in or share identifying details.
If you're having trouble accessing Wordly or selecting your language, ask a staff member for assistance or refer back to the session instructions.
Wordly is designed to be simple and flexible, so you can focus on the content, not the setup.
For feedback or technical issues, please let your event organizer know. Otherwise, please contact our team.
If you're organizing an event, visit our Organizer FAQs for tips, answers, and setup guidance.
