Privacy Policy

Updated July 1, 2025

Introduction

This privacy policy (“Privacy Policy”) applies to the personal information that Wordly processes in connection with Wordly apps, websites, software, and related services (the “Services”), that link to or reference this Privacy Policy. The Services enable you to get real-time captions and/or translations for spoken conversations (audio input).

Data Controller: The Services are provided and controlled by Wordly, Inc., with its registered address in the USA (“we” or “us”). If you have any questions about how we use your personal data, please contact privacy@wordly.ai or click the “Contact” link on the website.

Please be informed that the processing rules for personal information collected from end users when accessing downstream systems or applications developed by developers using our Application Programming Interfaces (APIs) are not covered by this privacy policy. The developer operating the application, as the controller of the personal information processing activity, should disclose the relevant personal information protection policies to the end users.

What Information We Collect

We collect your personal information in three ways: Information You Provide, Automatically Collected Information, and Information From Other Sources. More detail is provided below.

Information You Provide

When you create an account, input content, contact us directly, or otherwise use the Services, you may provide some or all of the following information:

• Account information. We collect information that you provide when you set up an account, such as your name (where applicable), email address, and password.
• User Input. When you subscribe to our services, we collect your name, email address, mailing address, and other contact information so we can keep you informed about updates to our product.
• Information When You Contact Us. When you contact us, we collect the information you send us, such as contact details, feedback or inquiries about your use of the Services or information.

Automatically Collected Information

We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.

• Device and Network Information. We collect certain device and network connection information when you access the Services. This information includes your device model, operating system, IP address, device identifiers and system language. We also collect service-related, diagnostic, and performance information, including crash reports and performance logs. We automatically assign you a device ID and user ID. Where you log in from multiple devices, we use information such as your device ID and user ID to identify your activity across devices to give you a seamless login experience and for security purposes.
• Log Information. We collect information regarding your use of the Services, such as the features you use and the actions you take.
• Location Information. We automatically collect information about your approximate location based on IP address.
• Cookies & Similar Technologies. We use cookies and similar tracking technologies to operate and provide the Service. For example, we use cookies to remember your language preferences, and for security purposes. We will obtain your consent to our use of cookies where required by law. To learn more about our use of cookies, please see our Cookie Policy.

Cookie Policy

This Cookie Policy explains how Wordly, Inc. ("we", "us", "our") uses cookies and similar tracking technologies on our services, which include wordly.ai, attend.wordly.ai, and the Wordly and Wordly Attend mobile applications.

What are Cookies?

Cookies are small files with data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. Other tracking technologies, such as beacons, tags, and scripts, may also be used.

How We Use Cookies

We use cookies and tracking technologies for various purposes, including:

• To operate our Service: Session Cookies are used for this purpose.
• To remember your preferences and settings: Preference Cookies are used for this purpose.
• For security purposes: Security Cookies are used for this purpose.
• To track activity on our Service
• To collect and analyze information
• To improve our Service

Your Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Contact Us

If you have any questions about our use of cookies, please contact us at privacy@wordly.ai.

Information from Other Sources

We may receive the information described in this Privacy Policy from other sources, such as:

• Login, Signup, or Linked Services. Where available, if you choose to sign up for or log into the Services using a third-party service such as Zoom, Apple, or Google, or link your account to a third-party service, we may collect information from the service, such as an access token.
• Security Information. We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services.

How We Use Your Information

We use your information to administer, operate, and provide the Services, including for the following purposes.

• To provide, administer and maintain the Services, and to enforce our terms, conditions, and policies. This includes creating the accounts, delivering a fast and convenient login experience, enabling you to communicate with Wordly and provide user support.
• To communicate with you, including to notify you about changes to the Platform, provide customer support to you and send you other service-related messages.
• To promote the safety, security, and stability of the Platform, such as by preventing and detecting abuse, fraud, and illegal activity on the Platform and by conducting troubleshooting, data analysis, testing, and research.
• To comply with our legal obligations, or as necessary to perform tasks in the public interest, or to protect the vital interests of our users and other people. This could include providing law enforcement agencies or emergency services with information in urgent situations to protect health or life.

If you refuse to allow us to process the data in the manner described above, you may provide feedback through privacy@wordly.ai.

How We Share Your Information

Wordly does NOT share your information with any third party. 

The Security of Your Information

The security of your information is important to us. We maintain commercially reasonable technical, administrative, and physical security measures that are designed to protect your information from unauthorized access, theft, disclosure, modification, or loss. We regularly review our security measures to consider available new technology and methods. 

How Long Do We Keep Your Information

We retain your account information for as long as the account is active as it is necessary to provide our Services and for the other purposes set out in this Privacy Policy. We also retain information when necessary to comply with contractual and legal obligations.

Your personal data will be deleted upon request when you choose to no longer use the Services. Usage data and/or transaction data will remain in our system for accounting reasons.

Where We Store Your Information

The personal information we collect from you is stored on a server located in the United States.

Supplemental Terms - Jurisdiction-Specific

European Economic Area (“EEA”), Switzerland, and UK

If you are using the Services in the EEA, Switzerland or the UK (the “European Region”), the following additional terms apply:

Legal bases for processing.

We use your personal data only as permitted by law. Our legal bases for processing your personal data described in this Policy are described in the table below.

Please be aware that we collect your personal data for the purposes set out in the table above. You may choose not to provide some of the personal data fields, but this may affect the services you are able to use from us.

Privacy Policy Updates

We may update this Privacy Policy from time to time as required by law. When we update the Privacy Policy, we will notify you by updating the “Last Updated” date at the top of the new Privacy Policy, posting the new Privacy Policy, or by providing any other notice required by applicable law. We recommend that you review the Privacy Policy each time you access our Services to stay informed of our privacy practices.

Contact Us

Questions, comments and requests regarding this policy should be addressed to privacy@wordly.ai or click the “Contact” link on the website.