European Accessibility Act Compliance (EAA)

Learn about the European Accessibility Act (EAA). Stay compliant with accessibility laws impacting EU businesses and public services.

Language Access Compliance

The European Union’s commitment to inclusivity has taken a bold step forward with the European Accessibility Act (EAA). Designed to ensure accessibility for individuals with disabilities and promote uniformity across member states, this regulation is changing how businesses present digital content. From broadcasters to enterprises with cross-border operations, the EAA has introduced new challenges, but also opportunities for organizations to reach untapped audiences.

One key area of focus is language accessibility, which, while often overlooked, plays a crucial role in adhering to compliance standards. This is where AI translation tools, like Wordly, shine. By leveraging AI Translation, businesses can go beyond the European Accessibility Act requirements to make their operations not only compliant but also reach a larger audience.

The European Accessibility Act (EAA): Key Considerations for Businesses

Enforced across all EU member states, the European Accessibility Act mandates that digital products and services be universally accessible. The regulation covers everything from websites and apps to audiovisual content and e-commerce platforms. For businesses, this requires adopting measures like captioning, subtitles, alternative text formats, and more.

But compliance isn’t just about meeting regulatory requirements; it’s about enabling higher accessibility for all users, including those with disabilities, non-native speakers, and diverse audiences.

How It Applies to Meetings & Events:

  • The EAA requires live captioning for real-time meetings, conferences, and virtual events to ensure accessibility.
  • Real-time subtitles must be available for hearing-impaired participants in public sector, e-commerce, and audiovisual meetings.
  • Virtual events and hybrid meetings must be accessible with multi-language support and speech-to-text tools.
  • Companies hosting webinars, live training, and e-learning sessions must comply with WCAG 2.1 Level AA standards.

While some of these compliance steps may seem daunting, AI-powered solutions, particularly AI translation tools, provide an effective way to bridge these gaps efficiently.

Language Accessibility as a Compliance Factor

Language accessibility is more than a legal requirement under the EAA; it’s an opportunity to expand your audience reach. From subtitles in promotional videos to live captions for events, the EAA ensures that content caters not only to individuals with disabilities but also to non-native speakers and those in complex, noisy environments.

How Wordly AI Translation Enhances Language Accessibility:

  • Live Captions and Transcriptions

AI-driven solutions can generate captions for live-streamed events, webinars, or broadcasts, empowering attendees to engage seamlessly, regardless of their background or hearing abilities.

  • Multilingual Subtitles

Translate live events into multiple languages to expand accessibility across diverse audiences. Export subtitles and captions into dozens languages.

Language barriers no longer need to be a concern. Innovative AI solutions like Wordly break these barriers, making communication accessible.

Captioning and Subtitling Under the EAA

One of the EAA’s core requirements is ensuring that audiovisual content is equipped with appropriate accessibility features. Captions and subtitles make digital videos accessible to individuals with hearing disabilities while also reaching multilingual audiences.

Here are the key components businesses must prioritize:

  • Accurate and Synchronized Captions

Misaligned captions aren’t just frustrating; they’re non-compliant. Captions must be in sync with video content and accurately reflect speech.

  • User Customization

Allowing users to customize caption size, font style, or contrast empowers them to experience content their way, fulfilling the Act’s inclusivity goals.

  • Multi-language Subtitle Support

AI-powered tools streamline this process by providing translations into various languages instantly.

Wordly plays a pivotal role in achieving this by offering not only automated captions but also high-quality subtitles with customizable display options (font size, color, etc.). By focusing on both the compliance and user experience aspects of captioning, businesses can stay a step ahead.

AI Translation in Cross-Border Digital Compliance

Operating across multiple EU member states makes compliance even more complex, as businesses must cater to audiences speaking various languages. AI Translation tools simplify this challenge by dynamically adapting content into multiple languages without manual intervention.

Examples of AI in Cross-Border Compliance:

  • Real-Time Caption and Translation for Events

Tools like Wordly generate dynamic translations of captions, ensuring webinars, corporate town halls, and public events are accessible across language barriers.

  • Audio Descriptions and Text-to-Speech

Features like Wordly’s audio output capabilities help visually impaired users to engage with content, ensuring full accessibility.

Relying on advanced AI solutions for translation ensures that businesses don’t just scratch the surface of compliance but deliver truly accessible experiences.

5 Compliance Steps for Businesses Using AI Translation

Adopting AI solutions is a proactive approach to meeting and exceeding European Accessibility Act requirements. Here’s how your organization can get started:

  1. Audit Your Digital Platforms 
    Conduct a thorough review to identify accessibility gaps. Benchmark content against WCAG 2.2 AA standards.
  2. Implement AI-Driven Captioning 
    Ensure all audiovisual content, from marketing videos to training materials, is equipped with captions.
  3. Offer Real-Time Subtitles 
    Use live AI subtitles in webinars and live-streamed events to make them accessible to multilingual audiences.
  4. Ensure Accuracy 
    Integrate automated quality control mechanisms like custom glossaries to increase the accuracy of AI-generated translations.
  5. Consult Compliance Experts 
    Partner with professionals like Wordly to ensure seamless integration of Live Translation and Video Translation tailored to your business needs.

With these steps, businesses can confidently align their practices with the EAA while delivering exceptional customer experiences.

Use Wordly AI Translation to Stay Ahead of Compliance

AI is more than a compliance facilitator; it’s a competitive advantage. Wordly equips businesses to not only meet the minimum of accessibility requirements but to innovate by offering unmatched accuracy, security, and accessibility.

How Wordly Can Help:

✅ Live captions & subtitles for everyone.

✅ Text-to-speech option for visually impaired individuals.

✅ Multilingual translation to meet accessibility requirements.

✅  Fully automated and no human interpreters needed, reducing costs and delays.

✅  Seamless integration works with Zoom, Microsoft Teams, and other meeting platforms.

Learn more about real-time translation.

Translation Languages

One of many features included with Wordly.

Compliance Deadline: June 28, 2025

Penalties for Non-Compliance:

❌ Fines and legal action for non-compliance.

❌ Restrictions on business operations in the EU.

Whether you’re streaming a corporate event, onboarding employees across borders, or delivering exceptional customer service, Wordly ensures your digital content speaks every language and helps future-proof your business.

In addition to helping organizations comply with the European Accessibility Act EAA), Wordly can also help you comply with Canada Bill 96 and U.S. ADA Title II.

Get a Demo today to find out how Wordly helps achieve language accessibility compliance.